Good to know
RESPECTFUL BEHAVIOUR AND SAFETY
The inhabitants of the Bordeaux Métropole area are delighted to be playing host to the 2023 Rugby World Cup and hope that you – its visitors – will have a great stay and enjoy the competition.
To ensure that we all enjoy a good-humoured and fun month of festivities which respect everyone involved, we would like to remind you to:
- Refrain from disturbing the local population, especially at night,
- Dispose of your waste in the litter bins provided to this effect,
- Use the public toilets,
- Keep all tramway tracks clear.
THE TOURIST OFFICE & CONGRESS HALL OF BORDEAUX
12 cours du 30 juillet
33080 Bordeaux Cedex
Tel: +33 (0)5 56 00 66 00
Monday to Saturday: 9am – 6.30pm,
Sundays and public holidays: 9.30am – 5pm.
Website: https://www.bordeaux-tourisme.com/
THE TRAIN STATION
Rue Charles Domercq
33800 Bordeaux
Monday, Tuesday, Wednesday and Thursday: 4.45am – 12.30pm,
Friday and Sunday: 4.45am – 1.30am,
Saturday: 4.45 am – midnight.
THE AIRPORT
Standard téléphonique ouvert tous les jours de 9h à 17h.
+33(0) 5 56 34 50 50
TBM
• Allo TBM (TBM helpline):
Monday – Saturday: 7am – 7pm.
Sundays and public holidays: 9am – 7pm.
Tel: +33 (0)5 57 57 88 88
• Agencies:
– Quinconces: Monday – Friday from 7am to 8pm and Saturday from 9am to 8pm, Cours du 30 Juillet, 33000 Bordeaux
– Buttinière: Monday – Friday from 7am to 7pm and Saturday from 9am to 7pm, Buttinière Park & Ride- 33310 Lormont
– Gare Saint Jean railway station: Monday – Friday from 7am to 7pm and Saturday from 9am to 7pm, Gare Saint-Jean “Parvis sud” entrance – 33000 Bordeaux – Arts et Métiers: Monday – Friday from 1.30pm to 7pm,”Arts et Métiers” relay car park – 33400 Talence
Website : https://www.infotbm.com/fr
See all available routes and lines on public transport here:
Transports Bordeaux Métropole – TBM
taxis
Near the station:
- Parvis (forecourt) of Gare Saint Jean railway station
Rue Charles Domercq à Bordeaux – 24hr service - Parvis 2 of Gare Saint Jean railway station
Rue Amédée Saint Germain à Bordeaux – 24hr service - Gare Saint Jean – Terres de Borde
Rue des Terres de Borde à Bordeaux - Paludate
57 quai de Paludate à Bordeaux
Near the stadium:
- At the corner of Avenue de la Jallere and Rue du Professeur René Cruchet
Taxi operators in Bordeaux:
- Taxis Télé: +33 (0)5 56 96 00 34
- Aquitaine Taxis Radio: +33 (0)5 56 86 80 30
- Taxis Girondins: +33 (0)5 56 80 70 37
- Taxis 33: +33 (0)5 56 74 95 06
- Taxi Phone: +33 (0)5 56 29 10 25
- Alliance Taxi Bordeaux: +33 (0)5 56 77 24 24
- Bordeaux Taxi: +33 (0)5 56 31 61 07
EMERGENCY TELEPHONE NUMBERS
- SAMU (Emergency medical service): 15
- Send “SAMU” by text message or app, for deaf people and those that are hard of hearing 114
- Police: 17
In addition to the regular police stations operating in Bordeaux, mobile police stations have been set up to facilitate contact with members of the public: Matmut, “Maison Ecocitoyenne”, Saint-Jean station
Commissariat central (main police station): Hôtel de Police
23 Rue François de Sourdis – 33000 Bordeaux - Fire brigade: 18
- European standard emergency telephone number, for medical emergencies, offences and dangerous situations: 112
- Poison information centre: +33(0)5 56 96 40 80
HEALTH
- SOS Médecins (Emergency medical service): 3624
- Two chemist’s open 7/7 in Bordeaux Centre:
- La Pharmacie des Capucins,
- 28 place des Capucins (24hr service).
- La Pharmacie des Grands Hommes,
- 1 place des Grands Hommes: 8am – 8 pm.
- Out-of-hours chemist’s: 3237 or www.lepharmacien.fr
HOSPITALS
- CHU Pellegrin: Pl. Amélie Raba Léon, Bordeaux.
Tel: +33 (0)5 56 79 56 79 - Hôpital St-André: 1 Rue Jean Burguet, Bordeaux.
Tel: +33 (0)5 56 79 56 79
LOST PROPERTY
Monday – Friday: 9am to 5pm – 6 place Rohan, Bordeaux.
Tel: +33 (0)5 56 10 20 99
THE HONORARY CONSULATE OF THE UNITED KINDOM OF GREAT BRITAIN AND NORTHERN IRELAND
353, Boulevard Président Wilson, Bordeaux
Tel: +33 (0)5 57 22 21 10
Monday – Friday: 9.30am to noon /2pm to 4.30pm by phone
Monday, Tuesday, Friday: 9am to 12.30am – appointments only
Contact details:
– Consulate of Ireland (00 33 1 44 17 67 80)
– Consulate of Great Britain and Wales (00 33 1 44 17 67 80)
CONSULATE OF ROMANIA
17, place de la Bourse, Bordeaux
Tel: +33 (0)5 56 79 44 44
Monday, Tuesday and Thursday: 2pm – 5pm
CONSULATE OF THE REPUBLIC OF CHILE
24, cours de l’Intendance, Bordeaux
Tel: +33 (0)5 56 44 12 26
Monday – Friday: 9am to noon.
CONSULATE OF THE FIJI ISLANDS
77, rue Camille Pelletan, Talence
Tel: +33 (0)6 62 96 15 81
Monday – Friday: appointments only
HONORARY CONSULATE OF GEORGIA
7, rue d’Enghien, Bordeaux
Tel: +33 (0)5 56 44 20 42
Monday – Friday: appointments only
EMBASSY OF SOUTH AFRICA
59 Quai d’Orsay, 75343 – Paris Cédex 7
Tel: +33 (0)1 53 59 23 23
Monday – Thursday: 9 am to noon
Central police station
23 Rue François de Sourdis
33000 Bordeaux
Mobile police station forecourt of Maison Eco-citoyenne – the Eco-citizen House
This is a bus converted into a police station. It will be located on the forecourt of the Eco-citizen House.
It will be activated from 10 a.m. to 10 p.m. on the following days:
Friday 08/09/2023
Saturday 09/09/2023
Sunday 09/10/2023
Friday 09/15/2023
Saturday 09/16/2023
Sunday 09/17/2023
Friday 09/29/2023
Saturday 09/30/2023
Mobile police station of the Stade de Bordeaux
It is to be differentiated from the Police station located inside the stadium dealing with arrested individuals.
This is a trailer that can be deployed in a public reception area.
It will be set up on the forecourt of the Stadium and activated only on match days from H-2 to H+1.
Mobile police station at Saint Jean station
It is located on platform N°1 of the station on the U-bridge side.
It will be activated from 10 a.m. to 10 p.m. on the following days:
Friday 08/09/2023
Saturday 09/09/2023
Sunday 09/10/2023
Friday 09/15/2023
Saturday 09/16/2023
Sunday 09/17/2023
Friday 09/29/2023
Saturday 09/30/2023
